Customer Call Center

VHA-10Talk to Us in Person.

VHA is the only Master Agent to provide a dedicated call center team for customer phone inquiries. Every customer is assigned a personal Customer Service Agent. This multi-layered customer service approach is just one of the many advantages that make VHA so special—and so popular with both our customers and our partners. VHA redefines the customer experience.

Quick Overview

  • Mon-Fri (6:30am-4:30pm)PST
  • Dedicated line for
    Select Retailers
  • Calls answered in under 30 seconds
  • English, Spanish, Korean, Urdu

Customer Service: 800.404.3063

  • Product Orders
  • Assistance with Inventory/Allocation Questions
  • RMA
  • Commission/Spiffs
  • Price Protection
  • Credit Memos
  • Wallet Loads
  • NSF
  • VHAdvantage Membership Inquiries
  • Debit Card Payments
  • Terminal and Troubleshooting Issues
andyCustomer Call Center